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Developing and Implementing Key Performance Indicators (KPI) and Key Result Area (KRA)

Course Overview:

Organizational Leaders and Managers need to clearly define goals, objectives, and performance indicators that they will use to assess and improve the performance of their team, department, or the whole organization.  


This training program will guide participants in using the KRA and KPI frameworks, as well as in implementing and monitoring these performance elements more effectively.

Types: Lecture Presentation Assignment Case Analysis

Competencies: Key Performance Indicators Key Result Area

Duration: 7 Hours

Number of Participants: 15