Writing Effective Policies & Procedures

Course Overview:

All business operations are guided by written policies and procedures. While there is significant emphasis on the drafting process, the significance of policies, procedures, as well as related documents like specifications and standards, can sometimes be overlooked.

The policy and procedure writing certification course will delve into the creation of these documents, providing real examples of key clauses commonly found in them.

Furthermore, the course will address techniques for drafting policies and procedures, with a specific focus on minimizing ambiguity and uncertainty. This area often leads to numerous errors, and the course aims to mitigate these mistakes and the resulting disputes.

Types: Lecture Presentation Assignment Case Analysis

Competencies: Policy Development Procedures Development Workflow Process Flow

Duration: 2 Days

Number of Participants: 15